Legal

Privacy Policy & Disclaimers

This policy explains how information submitted through this website is handled.

Information we collect

If you submit our contact form, we collect the information you provide: your name, phone number, email address, preferred method of contact, general reason for contacting us, best time to reach you, voicemail preference, who support is for, and any optional message. We use this information only to respond to you and to coordinate peer recovery support or other requested assistance.

Please don't send sensitive details

Please do not submit detailed medical, treatment, legal, or other sensitive personal information through the website. Submission of a contact form does not create a clinical, treatment, or confidential provider relationship.

How we store and share information

Contact form submissions are delivered to Recovery Worx staff email and are accessible only to authorized staff. We do not sell, rent, or trade your information. We share information with third parties only when you ask us to (for example, a referral you request) or when required by law.

Email and newsletter

If you join a future email newsletter, we use your address only to send Recovery Worx updates, events, and opportunities. Every message will include an unsubscribe link.

Cookies and analytics

This website may use basic cookies and aggregate analytics to understand how pages are used, such as page views and general location or device type. Analytics data is not used to identify individuals, and we do not use this site for advertising tracking. You can block or delete cookies in your browser settings.

Third-party services

Links to donation platforms, social media, calendars, and outside resources take you to services with their own privacy policies. Donations are processed by Givebutter; Recovery Worx does not collect or store payment card information.

Confidentiality

Recovery Worx respects the privacy of everyone who walks through our doors. We do not publish anyone's recovery status, participation, photograph, or story without clear written consent.

General disclaimer

Recovery Worx provides nonclinical, peer-based recovery support and community resources. Recovery Worx does not provide medical care, mental health treatment, substance use disorder treatment, legal advice, or emergency services. Services and resources may vary based on staff availability, program eligibility, transportation availability, and available funding.

Emergency disclaimer

If you are experiencing a medical emergency, call 911. If you are experiencing a mental health or substance use crisis, call or text 988. Recovery Worx does not monitor website messages continuously and should not be contacted through the website for emergencies.